A Note from McCall Family Recovery Coach Farrah McCullough.

August 2025

Hi there,

I’m so happy to introduce myself as a new contributor to McCall’s Family Recovery Newsletter! Over the past three months, I’ve had the honor of joining the McCall team as a Family Recovery Coach, supporting families who have loved ones affected by substance use disorders—whether their loved one is in recovery or still actively using substances. This work is deeply personal and meaningful to me, and I’m excited to share helpful resources, stories, and encouragement with you through this newsletter. First, I’d like to tell you a little about my background.

Sharing my personal journey.

Prior to coming to the McCall Behavioral Health Network this spring, I was traveling the world as a military spouse. For 22 years, my family moved around every few years as my husband's duty stations changed. We have lived in six states in the U.S. and three countries overseas. Last year my husband retired from the Air Force after 28 years of service, and we decided to call Connecticut home. 

Raised in Massachusetts, I graduated from Fitchburg State University with a degree in Sociology and quickly found my calling in the human services/social work field. For over 10 years, my work focused on helping families recover from child abuse/neglect, sexual abuse, and domestic violence. 

With a personal family history of substance use disorder (some family members are now in long-term recovery, and some are still in active use), I hoped the Family Recovery Coach position at McCall would be a good fit for me. I’m delighted to say that after three months of learning the ropes, it feels wonderful to be working with clients and helping to improve their lives. 

Only 2% of family members receive any type of support, and I am passionate about raising that number. By connecting family members to resources, helping them understand substance use disorders, and giving them tools to cope with challenges they face, family members’ lives are changed. We work on developing healthy boundaries and helping to improve communication skills. All of these tools enable family members to preserve their relationship with their loved one, while focusing on their own recovery journey.

Looking ahead.

I’m truly excited to be contributing to the Family Recovery Newsletter. I look forward to offering meaningful guidance and support to everyone walking this journey. Whether you’re new to this process or have been supporting a loved one for years, you are not alone—and there is always room for healing and growth. Please don’t hesitate to reach out to me by phone or email if you’re looking for support. I’d be honored to connect with you.

Warmly,

Farrah McCullough

Resources